Reimagine Success
About the Role
Essential Functions and Responsibilities:
• Established and maintain relationships with employers creating a concurrent job order to distribute to potential
candidates
• Utilize a wide variety of methods to generate candidates, including internal and external networking, hiring
events and referral programs
• Work with partners to target client needs in order to increase employment outcomes, including: consistent
employment for those who are sporadically employed and employment skills for those with little or no work
history.
• Develops and maintains relationships and communication with a wide range of Chicagoland businesses and
employers.
• Counsel clients around issues of job readiness, job and vocational training, job search and adjustments to new
jobs and work-life.
• Collects, organizes and analyzes information about clients through records, tests, interviews and professional
sources to appraise their needs, interests, abilities and personality characteristics for vocational and
educational counseling, job training and job placement.
• Establishes and maintains potential employer contacts to ensure placement opportunities for clients who have
successfully completed training or are at the appropriate skill level.
• Solicits job openings and establishes job interviews with clients; supports clients during the interview process
and job orientation and performs follow-up as necessary.
• Advises and consults with Of Color, Inc. team for integration of employment activities with other program
services.
• Keeps organized and accurate records on job training, placement and retention for all clients who participated
in employment related services.
• Maintains current knowledge through participation in training sessions, seminars, conferences, etc.
• Refer clients/participants to service such as financial literacy, language instruction, transportation assistance
vocational training, and childcare and other supportive services.
• Coordinate hiring event and jobs fairs for clients that will result in job placements.
• Conduct trainings and information sessions on topics such as how to deal with workplace conflict and trauma;
how to overcome workplace stress, time management, how to deal with difficult bosses, how to respond to
employer criticism, how to ask for a raise, how to look for a new job while holding a current one, how to handle
external pressures that hamper performance, etc.
• Engage clients in career planning, addressing issues of career advancement, career change and exploring
education steps necessary to obtain jobs within career ladders.
• Monitor and report the employment status and salary of all clients on a monthly basis highlighting 30 – 90 day
milestones.
• Performs other related tasks as required or assigned.
Requirements
Professionalism and Work Conduct
• Behaves with integrity, demonstrates high ethical standards, and displays a positive image for If Color, Inc.
• Acts in a professional manner at all times and maintains appropriate boundaries with clients
. • Demonstrates accountability for results and keeps commitments to others. • Reports to work, meetings, training, and job related activities prepared and as scheduled.
• Demonstrates openness and respect for cultural and socioeconomic characteristics of clients and coworkers.
• Accepts feedback and ideas from team and supervisor and is constructive when giving feedback and ideas to others.
• Discusses alternative problem solving and is open to new ideas and ways of doing things.
• Performs other related tasks as assigned or required.
Education/Job Experience/Certification:
• Bachelor's Degree in Social Work, Human Services, Education or Business or Master’s Degree in similar concentrations
• Minimum of two years’ experience working in human services, education, job training, vocational services or sales
Special Knowledge and Qualifications:
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Is open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population.
• Experience working with teenagers, young and older adults in impoverished communities.
• Experience or ability to use computers for data entry, communication and report writing.
• Must possess vehicle and current, valid driver's license and insurance.
COMPENSATION
• Commensurate with experience
• Excellent benefits including health/dental insurance, sick/vacation time
About the Company
Position Summary:
Under the supervision of the Project Manager, the Business Service Representative (BSR) develops and provides a
range of employment related services primarily to clients in the with the goals of job placement, job retention and
increased household income for increased self-sufficiency.
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